Contact
Contact ChinaValidate
Use this page for support, order questions, refund requests, checkout issues, and business verification inquiries.
Last updated: July 16, 2026
Support
For account access, company profiles, reports, and technical support, email us with your account email and order number when available. For a PayPal payment, prepaid-plan, or refund question, include the PayPal transaction reference when available.
Support emailsupport@chinavalidate.com
Response timeUsually within 2 business days
Service languageEnglish
Payment methodPayPal one-time payment
What to include
- For order help: account email, order number, payment reference, and product purchased.
- For report help: company name, Unified Social Credit Code if available, and the report number.
- For refund review: reason for the request and any screenshots or context that explain the issue.
- For business inquiries: your company name, website, country, and expected verification volume.
Business information
ChinaValidate provides English business verification reports for overseas buyers reviewing Chinese companies. The service is delivered online through customer accounts, saved checks, paid reports, and PDF downloads.
Legal business nameSichuan Chuangruan Technology Co., Ltd.
Product and brandChinaValidate
Websitechinavalidate.com
Product categoryBusiness verification reports
Delivery methodOnline account and downloadable PDF